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Shipping Information

U.S. Map showing 6 Distribution Centers

For fastest delivery, we ship incontinence products from six different locations across the U.S., and at this time we can only ship to locations in the Continental U.S.

Orders received by 1pm Eastern (normal workdays) are generally shipped the same day. Orders received after 1pm, during weekends or Holidays are shipped the following workday.

We use UPS only, and therefore we cannot accept Post Office Boxes or military drop boxes for the ship to address.

While we always strive to ship from the closest distribution center to each customer, there are times when products need to be shipped from the next closest distribution center. The most common example: If the nearest distribution center is currently out of stock, your order will be scheduled to ship from the next closest location.

While most orders are received within 3 working days, please allow 7 working days to receive your order. Although unusual, there can be delays.

If, for any reason you do not receive your order within 4 working days, please feel free to contact us and we will follow up promptly!